Skip to main content

Work.

Case studies selected for leadership signal: business outcomes, team building, stakeholder alignment, systems thinking, and hands-on product execution.

  1. Rebuilding a Call Center During Lockdown cover

    Fintech · Operations · Mobile

    Rebuilding a Call Center During Lockdown

    Design and product direction for a remote calling system at a major Indian NBFC, turning an offline call center into a regulated, remote operating model during lockdown.

    • Fintech
    • Mobile
    • Operations
    • Compliance
  2. From 65 Days to 20 Minutes cover

    Fintech · AI · SaaS · Onboarding

    From 65 Days to 20 Minutes

    Rebuilding Zeni AI's customer activation from a slow assisted process into a self-serve product experience for qualifying customers.

    • AI
    • Fintech
    • SaaS
    • Onboarding
    • Activation
  3. Order.law cover

    Legal Tech · AI · SaaS

    Order.law

    Founded and designed an AI legal research and case-management product for Indian lawyers, owning product strategy, UX, front-end, distribution, and early monetization.

    • AI
    • Legal Tech
    • SaaS
    • Founder
  4. Month-end Insights Email cover

    Fintech · AI · SaaS

    Month-end Insights Email

    Automating a high-pressure monthly FinOps workflow by turning a 10–40 hour email preparation process into a 30-second assisted workflow.

    • AI
    • Fintech
    • SaaS
    • Bookkeeping
  5. ZEDEDA cover

    Edge Computing · Enterprise · SaaS

    ZEDEDA

    Designing a clearer enterprise dashboard for edge-device management so teams could onboard, monitor, and recover from errors without relying on command-line expertise.

    • Enterprise
    • Edge Computing
    • SaaS
  6. Freebird Club cover

    Travel Tech · Age Tech · Social

    Freebird Club

    Redesigning a social travel platform for people over 50 by prioritising trust, accessibility, mobile responsiveness, and human connection over transaction speed.

    • Travel Tech
    • Age Tech
    • Social
    • Accessibility
  7. Dio cover

    Social · Community · Home Improvement

    Dio

    Designing a home-improvement community app around projects, services, and shared tools, then learning where product-market fit and network effects broke down.

    • Social
    • Community
    • Mobile
    • Home Improvement
  8. VitalSource cover

    Ed Tech · Digital Content

    VitalSource

    Redesigning a digital textbook platform through stakeholder workshops, modular design, student affordability features, and faculty tools.

    • Ed Tech
    • Digital Content
    • Enterprise